Personal searches are now accepted by the majority of mortgage lenders.
Please click here to find out which lenders accept personal searches.
At OneSearch Direct, we understand that the need to cancel a search request may occasionally arise. Wherever possible, we will cancel a request without attaching a charge. In some instances, however, we may need to recover costs which have already been incurred. Any such costs will be applied in line with the following timescales: Any personal search cancelled up to one working day after the order is placed can be cancelled without charge; Any personal search cancelled on the expected return date, or one working day before, will attract a 100% charge; Any personal search cancellation request made between these times will attract a 50% charge; Any ancillary report cancellation request received where no work has been carried out can be cancelled without charge. Any direct costs incurred will be passed on and charged in full. Should you have any questions regarding the cancellation policy please contact the Customer Services Department on 0800 052 0117.