WHERE EXPERIENCE MATTERS

We are the largest local search data company in the UK.

We have been collecting and storing data since 1992. We provide property information and conveyancing products to solicitors and data organisations throughout England & Wales. So far, we have processed over 3.4 million searches, and we are still growing.

We Protect Our Clients

OSD-Gold-Coin

The accuracy of our data, and quality check methodology, means our claims history is impeccable. Our searches are covered by Professional Indemnity Cover up to £10m.

OSD-Gold-Coin

To further support due diligence, OneSearch Direct subscribe to the Search Code, which is regulated and monitored by the Property Code Compliance Board (PCCB).

OSD-Gold-Coin

Lender requirements are satisfied through rigorously tested compliance measures, including a remote office with fully operational capabilities, effective within 24 hours.

Our Services

Regulated Local Search
Drainage and Water Search
Land Registy
Environmental Search
HS2 Crossrail
Ground Stability
Insurance Products
Lender Acceptance
Chancel Insurance

No other company exists with our range of datasets, insights, specialist local search knowledge, and integration technology.

Our Products

We provide a comprehensive range of products and services to cater for all search requirements in your property transactions.

 

Our Core Searches

OneSearch Prime

What we have

Our flagship product, the Regulated Local Search, is backed by £10 Million Professional Indemnity Insurance.

Council Search

What we have

Standard Local Authority Search, obtained from the council on your behalf. Does not include the OneSearch Guarantee.

Lender Acceptance

Personal searches are now accepted by the majority of mortgage lenders.

Please click here to find out which lenders accept personal searches.

Cancellation Policy

At OneSearch Direct, we understand that the need to cancel a search request may occasionally arise. Wherever possible, we will cancel a request without attaching a charge. In some instances, however, we may need to recover costs which have already been incurred. Any such costs will be applied in line with the following timescales: Any personal search cancelled up to one working day after the order is placed can be cancelled without charge; Any personal search cancelled on the expected return date, or one working day before, will attract a 100% charge; Any personal search cancellation request made between these times will attract a 50% charge; Any ancillary report cancellation request received where no work has been carried out can be cancelled without charge. Any direct costs incurred will be passed on and charged in full. Should you have any questions regarding the cancellation policy please contact the Customer Services Department on 0800 052 0117.

biggest in Britain

We are the largest local authority data search company in the UK, providing property information and conveyancing search reports to solicitors nationwide.

Our products

biggest in Britain

Established in 1992, we have over 20 years expertise.

Our insights

biggest in Britain

We are founding members of the Council of Property Search Organisation (CoPSO) and The Property Codes Compliance Board (PCCB)

biggest in Britain

We are fully compliant with all aspects of the Search Code.

Our warranty

biggest in Britain

Unrivalled expertise – we have 200 years experience in our management team alone!

biggest in Britain

Currently the only company in England & Wales to hold a national database of all available CON29 data on every property in England and
 Wales. No other search provider has this unique dataset.

biggest in Britain

We collect data prior to any searches being done

Our methodology

biggest in Britain

We produce and sell our own proprietary data products, with clear, concise, accurate reporting – click on our Samples Page to see our high quality standard.

Our products

biggest in Britain

We triple QC all data—during collection, at point of entry to the database,
and again when used in searches.

biggest in Britain

Our intelligent systems are built for extensive volume capacity.

Contact us

Who Are OneSearch Direct?

Elizabeth Jarvis

Elizabeth Jarvis

Managing Director

View Profile

Elizabeth Jarvis
Close

Elizabeth Jarvis

Managing Director

Elizabeth Jarvis is the managing director of OneSearch Direct.

Following her graduation in 1994, Elizabeth started her career as a duty editor within a media company before joining the company in 1995. Having worked in almost every area of the business, and been chief operating officer for the last ten years, she has a sound working knowledge of how OneSearch Direct fits into the conveyancing process.

Full Bio

Marcus Noble

Marcus Noble

Executive Chairman

View Profile

Elizabeth Jarvis
Close

Marcus Noble

Executive Chairman

Marcus Noble is the chairman of OneSearch Direct.

Marcus has been with the Company since 2000 in a corporate advisory capacity. With extensive experience in business growth, he has acted as advisor to NADSAQ, LSE and unlisted Boards over the last 20 years mainly in the technology sector. Marcus has traveled extensively in his business life and has spent many years working in the USA, Asia and the Middle East. He now lives in Scotland and is married with 2 children.

Full Bio

Stuart Mitchell

Stuart Mitchell

Finance Director

View Profile

Stuart Mitchell
Close

Stuart Mitchell

Finance Director

Stuart is a Chartered Accountant with significant experience in defining strategy and managing change.

An expert in assisting with the preparation of Business Plans and Financial models, Stuart plays a key role in the delivery of our financial reporting, forecasting and cash management.

Full Bio

Lidia Quinlan

Lidia Quinlan

Strategic Partnerships and Panels Manager

View Profile

Lidia Quinlan
Close

Lidia Quinlan

Strategic Partnerships and Panels Manager

A former member of the National Association of Estate Agents, Lidia is responsible for developing our strategic commercial partnerships, panel management, and managing our telesales office.

Lidia’s expertise is in developing our strategic partnerships and panel relationships. Supporting customer development and growth by implementing sustainable solutions, Lidia provides necessary consistency and coordination between the various services provided by OneSearch Direct.

Full Bio

Caroline Taylor

Caroline Taylor

Group Accountant and Finance Controller

View Profile

Caroline Taylor
Close

Caroline Taylor

Group Accountant and Finance Controller

Caroline is our Group Accountant and Finance Controller, and a Fellowship member of the Association of Chartered Certified Accountants.

Caroline has been heavily involved in audits within several industries throughout her career, and she has particular expertise in forecasting, and coaching young finance professionals.

Full Bio

Heather Nash

Heather Nash

Production/Ancillaries Manager

View Profile

Heather Nash
Close

Heather Nash

Production/Ancillaries Manager

Heather joined the company in 1994 and is our Ancillary Services & Production Manager.

Heather has a particular expertise in the co-ordination and assembly of complex commercial search portfolios.

Full Bio

Elizabeth McNaughton

Elizabeth McNaughton

Data Manager

View Profile

Elizabeth McNaughton
Close

Elizabeth McNaughton

Data Manager

Our Data Research Manager oversees two teams within the company: the Data Team (who gather CON29 data) and the Highways Team (who supply Highway Authority data to Landmark Information Group).

Managing 19 highly-skilled staff, Elizabeth co-ordinates the daily capturing and triple quality check of data from all local authorities in England and Wales, and other external providers. She has specialist knowledge of Highways, Traffic Planning, Housing, and Local Environment data.

Full Bio

Carol Gildea

Carol Gildea

Customer Service Manager

View Profile

Carol Gildea
Close

Carol Gildea

Customer Service Manager

Carol Gildea leads our customer service team.

Carol is responsible for ensuring all our clients feel valued and receive a prompt and efficient response to all queries.

Full Bio

Hazel Carfrae

Hazel Carfrae

HR Manager

View Profile

Hazel Carfrae
Close

Hazel Carfrae

HR Manager

Hazel is responsible for recruiting all new staff and dealing with any HR issues.

If you have a HR enquiry, or would like to apply for a vacancy, please contact Hazel on info@onesearchdirect.co.uk

Full Bio

Joseph Holland

Joseph Holland

Finance Manager

View Profile

Joseph Holland
Close

Joseph Holland

Finance Manager

Joseph is our finance manager and responsible for all client invoicing.

Joseph deals with any client financial queries and also the day to day running of the finance department.

Full Bio

Tom McDougall

Tom McDougall

Roadie Network Manager

View Profile

Tom McDougall
Close

Tom McDougall

Roadie Network Manager

Tom is the manager of our extensive Network of Personal Search Agents.

Our Personal Search Agents cover every council area within England and Wales. Tom’s responsibility is to make sure results are delivered to clients accurately and on time. .

Full Bio

Our key objective is to provide our customers with practical solutions that enhance their business.

Our investment in technology, coupled with skilled staff and a creative development team, allows us to future-proof our operation by spotting market trends and staying ahead of them.

The OneSearch Methodology proves our data far exceeds the scope of traditional Local Authority or Personal Searches. You can have complete confidence when using our products and services, safe in the knowledge that our practices are rigorously tested and meet SRA guidelines.

With up to £10 million Professional Indemnity Insurance, you can depend on us to provide full and complete data that goes above and beyond a standard Local Authority search.

Data Quality is our key strength and distinguishes us from councils and other personal search suppliers. It is crucial in supporting your own risk management practices.

In a noisy, fluctuating industry, it makes sense to rely on a company who are long-established market leaders. We break away from our smaller, inexperienced competitors, with our team of over 100 people.

OneSearch Direct are proud to support the following charities

we are the rucksack project org

Trussell-Trust-logo-no-background

The_Silver_Line_logo

conveyancers-toolkit

Empowering You and Your Clients

 

Our toolkit enables conveyancing professionals to increase conversions, deliver exceptional service and stand out from the rest.

Conveyancer’s Toolkit allows you to:

1. Order appropriate searches specific to your property.

2. Quote for work, including your own fees.

3. Place an order, through our integrated platform.

We can provide solutions that increase your firm’s profitability and:

OneSearchDirectTwitterMitigate Risk

Our operational standards and search accuracy ensures you are not exposed to search-related PI claims.

OneSearchDirectTwitterReduce Costs

Time is money and cannot be wasted. We recognise the need for fast, efficient processes, leaving your staff free to handle their workloads.

OneSearchDirectTwitterIncrease Revenue

We can support you with several initiatives to help you attract new, profitable clients in lucrative market segments.

OneSearchDirectTwitterRetain Customers

We understand the importance of providing excellent service to you, to facilitate your own high service standards to your clients.

We have invested over £10 million in our datasets and technology.

We meticulously search through every local newspaper, public notice register and committee meeting document for all council areas in England & Wales to garner relevant data.

We capture data at every stage, from initial proposals, public consultations, and committee hearings, to advertisement. By the time any action is authorised, we have a comprehensive backstory in our unrivalled database.

We update this information daily, in order to maintain full accuracy. This also allows us to generate national geographical data faster than any individual local authority.

We operate a highly effective Triple Quality Check method for our data capture.

All data is verified and put through stringent quality assurance checks to guarantee the highest quality of information.

We can provide real-time data in a variety of formats including ESRI, Mapfile and CSV. Organisations can use our data for:

  • Local Authority Unification
  • Data Replenishment
  • Traffic Analysis
  • CPZ Insight
  • Region/Country Wide Analysis
  • Change Intelligence

For more information on formats we offer or data we provide, contact us

Contaminated Land

Contaminated Land

Tree Preservation

Tree Preservation Orders

Land Appropriation width=

Land Appropriation

purple-house

AQMA & Smoke Control

map modification orders

Map Modification Orders

ico-conservation-2

Conservation Area

purple-house

Traffic Orders

Conservation Area/Article 4

Article 4
Directions

HS2

HS2

ico-CPO

CPO

Highway Agency Orders

Highway Agency
Orders

puPlanning Enforcement

Planning Enforcement

Our Partners

landmarklogo

Ordnance_Survey-2

legal-eye-logo

Homebuyer Conveyancing Network Partner

Land Registry

pccb-logo

future-climate-logo

TPO

Resources

Blog

icon-blog

Our blog is packed full of insights into the property industry, as well as product updates and latest news from our Glasgow HQ.

Sign up to receive our blog posts direct to your inbox.

OneSearch Guides

icon-search-guides

An exceptional resource for conveyancers to keep up with ever-changing legislation. Let us help you make decisions with confidence.

Never miss your next free whitepaper, by clicking here.

Events

icon-webinar

Details of our latest events, conferences and seminars, including Continuing Professional Development (CPD) webinars.

If you would like to arrange an event, please contact us.

Our expansion into new industries means we now also provide traffic, mapping and environmental data.

Contact

Headquarters

 

6th Floor, Skypark 1

8 Elliot Place

Glasgow

G3 8EP

Call: 0800 052 0117

Fax: 0141 572 2033

DX: 512600 Glasgow 5

cs@onesearchdirect.co.uk

Sign up to receive our newsletter!

Follow Us

Registered in Scotland under No. CS230285. DX 512600 Glasgow–5
OneSearch Direct Limited are an appointed representative of Northcott Beaton Ltd, which is authorised and regulated by the Financial Conduct Authority.

Frequently Asked Questions

What do you provide?

We provide over 80 different property reports, including:

» residential and commercial Regulated Local Authority searches

» mining and environmental searches

» CON29DW Water and Drainage Reports

» a full range of specialist reports.

Please visit Our Products page for more information.

Who is the service for?

Anyone who requires property searches as part of the conveyancing process. Our customer base ranges from residential and commercial conveyancing solicitors to lenders.

We also provide intelligence for data analysis, using our unique CON29 database. For more information on our datasets, click here.

Where do you cover?

We have full coverage of England and Wales.

Please get in touch to find a Channel Manager near you.

How long does it take?

Using an unbeatable combination of technology and experience, we are able to return searches considerably faster than most councils and personal search companies.

Are your searches indemnified?

Yes. We carry professional indemnity insurance of £10 Million for both residential and commercial properties. This includes OneSearch Prime and our Drainage & Water search.

How do I pay?

You can pay either by cheque or by BACS payment.

If you require assistance, our customer service team can answer your queries.

What are your payment terms?

Unless otherwise agreed when you set up an account facility with us, our standard payment terms are 30 days from the date of invoice.

Do you subscribe to the Search Code?

Yes, we do.

The Search Code provides protection for homebuyers, sellers, estate agents, conveyancers and mortgage lenders who rely on the information included in property search reports undertaken by subscribers. The Code sets out minimum standards which organisations compiling and selling search reports have to meet.

For more information on the Search Code, visit the Property Codes Compliance Board. If you would like more information about The Property Ombudsman Scheme, please visit the TPOS website.

close
Facebook IconTwitter IconVisit our LinkedIn pageVisit our LinkedIn pageVisit our LinkedIn pageVisit our LinkedIn page